Claude-Hélène Mayer

The meaning of sense of coherence in transcultural management

A salutogenetic perspective on interactions in a selected South African business organisation

2011,  Internationale Hochschulschriften,  Band 563,  456  Seiten,  E-Book (PDF),  40,40 €,  ISBN 978-3-8309-7553-3

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Managers are confronted with numerous challenging situations in their work life. Managing diverse interactions professionally has become a ubiquitous requirement of current working conditions in transcultural management, whilst remaining healthy at the same time.

This study contributes to the theoretical debate on managerial sense of coherence, identity, organisational culture and transcultural conflict (management) in international work contexts. It responds to the question how managers could be qualified to increase their ability to activate resources and develop sense of coherence in challenging transcultural work contexts. Thereby it refers to developing intercultural competence and well-being in transcultural management settings by presenting a salutogenetic-oriented consultancy model: “Mental health in transcultural organisations” (MEHTO). This model is based on a systemic and salutogenetic, transcultural and transformative fundament and includes counselling, a managerial training series and a team mentoring approach, as well as facilitator training.

This is a vital text for scientists, researchers, students and practitioners working in transcultural organisational settings, focusing on topics of promoting transcultural mental health, salutogenesis, identity, values and intercultural competence as well as organisational culture and their interrelationships. It provides a practical model of health promotion in international management and organisations and is a must for international consultants.


Claude-Hélène Mayer ist Professorin für Human Resource Management am Department for Industrial Psychology and People Management, University of Johannesburg, Südafrika. Sie ist zudem Privatdozentin am Institut für Sprachgebrauch und Therapeutische Kommunikation an der Europa Universität Viadrina, Frankfurt (Oder), in Deutschland und Senior Research Associate an der Rhodes University, Grahamstown, Südafrika. International arbeitet sie als Mediatorin und Ausbilderin für Mediation (BM), als interkulturelle Trainerin, systemische Beraterin, Therapeutin und Lehrtherapeutin (SG, DGSF). Weiterhin ist sie weltweit in der internationalen Unternehmensberatung tätig. Ihre Forschung schließt Themen wie Frauen in Führung, interkulturelle Mediation und Konfliktmanagement, Gesundheit in Organisationen und Scham ein.

Claude-Hélène Mayer holds a Doctorate in Socio-Cultural Anthropology, University of Göttingen, Germany, a PhD in Management, Rhodes University, Grahamstown, South Africa, a PhD in Psychology, University of Pretoria, Pretoria, South Africa. Her Venia Legendi is in Psychology with focus on Work, Organisation and Cultural Psychology. Her research areas are transcultural conflict management and mediation, mental health/salutogenesis and women in leadership. She is currently an Adjunct Professor at the European University in Frankfurt (Oder), Germany, and Senior Research Associate at Rhodes University, Grahamstown, South Africa. She has also published several children's books.